How to make a claim

Van Insurance Claim

If you need to report a new claim, 24 hours a day 7 days a week, or speak to someone about an existing claim, call the Claim Assistance Services on 02920 849 559.

As part of your Van Insurance Policy, you have exclusive access to the Claim Assistance Services to help you in the event of a claim.

We will contact your Insurance Company for you and help you through the claims process.

Business Insurance Claim

Please download the claim form here, and send it to

You can be sure of a fast and friendly service from our claims team.

Alternatively, please call us on 02920 881 500. Lines are open 9am-5pm Monday to Friday

Outside these hours, you can inform your Insurance Company directly; their claim number will be on your policy documentation.